Consumer Reports on Motorcycle Reliability

Feb 21, 2014 View Comments by

Consumer Reports on Motorcycle ReliabilityThey’ve reported on everything from cars to TVs to baby strollers and now they’ve turned their attention to motorcycles. Last year Consumer Reports conducted a massive customer satisfaction survey of the owners of the top five OEMs in the U.S.: Honda, Yamaha, Harley-Davidson, BMW, and Kawasaki. The report (focusing on bikes model year 2009 through 2012) found that of these five Yamaha owners reported the fewest problems while BMW riders reported the most. (From least to most problems the list goes: Yamaha, Kawasaki, Honda, Harley-Davidson, and BMW.) Perhaps most interesting for RoadRUNNER readers, is that Consumer Reports also listed motorcycle problems according to motorcycle type, regardless of brand. Touring bikes had the most issues followed by dual sports, sport tourers, and, finally, cruisers. One way of accounting for this surprising finding is the likely discrepancy in miles traveled by the various types. The positive note in the report is that overall customer satisfaction was quite high across the board and the majority of repairs were minor.

You can check out the report here, but the full article requires a Consumer Reports subscription.


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