BMW Issues Recall for 2014-2017 R 1200 GS Models

Jul 26, 2017 View Comments by

BMW has officially issued a recall for approximately 14,600 of its 2014-2017 R 1200 GS and R 1200 GS Adventure models due to fork issues. According to the company, the fork stanchion may suffer damage if subjected to momentary high stress. If this happens, a gap could develop at the fork plug that connects that connects the steering bar with the fork, causing stanchion failure. The fixed fork tube could separate from the pressed-in seal plug that secures the tube to the upper triple clamp, affecting handling and stability and increasing the chances of a crash.

Because the motorcycle needs to experience a serious impact to initiate the gap, this is less of an issue for riders using their bikes for regular on-road use, and more so for those riding off-road. Symptoms of this problem include a rattling noise and/or an oil leak.

BMW’s investigation into the issue started in March 2016, when an incident in Portugal was reported involving a non-U.S. 2015 BMW R 1200 GS. In the following couple months, BMW received more than 100 non-U.S. customer complaints about a gap at the front fork plug which connects the steering bar with the front fork, and two non-U.S. complaints about the plug being completely separated. The company received more reports through November 2016, including three from the U.S., and in February 2017 inspected GS models in Germany and South Africa, where road conditions may cause added stress to the suspension, determining that gaps may be formed.

More testing was done from February to April 2017. The tests concluded extreme stress may create a gap in the fork plugs, and additional stress may widen them. In April, BMW released an improvement measure via a worldwide customer satisfaction program, but by last month decided to issue a worldwide recall.

The recall is expected to begin September 1, 2017. BMW will notify owners, and dealers will add an additional fixed fork tube bush. A fork that is sufficiently damaged will be replaced with a modified new part, free of charge. Owners can contact BMW customer service at (800) 525-7417.

The NHTSA recall number is 17V438000. Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at (888) 327-4236, or go to www.safercar.gov.

 

 

Tours, tankbag maps, tips, and more: subscribe to RoadRUNNER today!

Tags: Categories: News